Frequently Asked Questions

 Payment is due at time of booking in order to secure your event date. 

 In the event of inclement weather, we will not be able to set up your greeting yard if there is lightning, high winds, or other hazardous weather conditions that can cause an unsafe situation or prohibit us from being able to set up or take down. We will do our best to reschedule your yard sign –if we are unable to reschedule for another day a refund can be provided. 

If you have to cancel your booking, we will provide refunds based on the following conditions:

• Notice to cancel received 48 hours from event date – 100% refund
• Notice to cancel received 24 hours from event date – 50% refund or option to reschedule
• Within 24 hours of event date – No Refund

  No refunds will be issued if the homeowner requests the yard greeting to be removed. 

  No refunds will be issued for errors (i.e., but not limited to, spelling/typo, wrong product) that occur when a booking is made. Please double check your selections and comments prior to submitting your order. Updates or adjustments, within reason, can be made by contacting us at 832-744-7121. 

 Celebration Yard Notes will typically deliver and setup your greeting the evening before your event date and taken down one the following evening (unless other arrangements are made or a multi-day booking). Your booking includes setup, delivery, and take down services.